Relais & Chateaux Heritage Hotel Madrid Restaurant photo The photo captures a charming outdoor seating area, likely a patio or terrace, at dusk or early evening. The scene exudes a warm and inviting ambiance, enhanced by soft lighting and lush greenery.

The patio is paved with light-colored stone or tilesRelais & Chateaux Heritage Hotel Madrid Interior photo The photo captures an elegant and upscale restaurant interior. The space is well-lit with recessed ceiling lights and subtle indirect lighting along the wall panels, creating a warm and inviting ambiance. 

The dining area features a mix of seating aRelais & Chateaux Heritage Hotel Madrid Interior photo The photo shows a well-lit, upscale room, likely a dining area or small conference room. The walls are painted a light gray, and the lower portion features white wainscoting. Two large framed paintings hang on the walls – one above a decorative vase
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From685US$ /night
Check-in
28Apr2026Select date
Check-out
29Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle De Diego De Leon, 43, Madrid, Spain
-
Close to El Retiro Park
Perfect
9.4
9.6
/10
4.9
4.6
/5

Only a 10-minute walk from Diego de Leon underground station, the 5-star Relais & Chateaux Heritage Hotel Madrid is situated in an exclusive area of Madrid, just 350 metres from the Metropolis Building. Wi-Fi is offered in public areas and private car parking is available nearby.

Location

The ridge-top Royal Palace of Madrid is located 3.5 km from this hotel, and the Prado Museum is 2.6 km away. The nearby sports attractions include the football Santiago Bernabeu Stadium, 25 minutes on foot from the Relais & Chateaux Heritage.

Also, Plaza de San Cayetano is situated 950 metres away. Guests can find the vast 19th-century El Retiro Park, which is 30 minutes' walk away.

Principe de Vergara-Diego de Leon bus stop is 550 m from Relais & Chateaux Heritage Hotel and 3.9 km from is enough to get to Atocha train station.

Rooms

Climate control, along with a mini-fridge-bar, provide in-room convenience at this Madrid hotel. They come with private bathrooms.

Eat & Drink

You can sample Spanish cuisine in the à la carte restaurant Restaurante Haroma. This accommodation invites guests to the coffee bar to relax with a drink. There is also a restaurant with different healthy dishes in the area.

Leisure & Business

A sundeck and a shared lounge are provided at the Relais & Chateaux Heritage Madrid.

“Relais & Chateaux Heritage Hotel, in Madrid's Salamanca district, stands out for its Belle Époque charm and personalized service. The Michelin-starred Haroma restaurant, overseen by chef Mario Sandoval, aims to deliver a top-tier dining experience, though some may find it inconsistent. With luxurious rooms and a rooftop terrace, this hotel is well-suited for travelers seeking an elegant and attentive stay.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels
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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Classic Interior Double Room
2 persons
22 m² 
2 Single beds
Shower
Coffee machine
Double Room
2 persons
22 m² 
2 Single beds
Shower
Coffee machine
Deluxe Double Room
2 persons
30 m² 
2 Single beds
Shower
Coffee machine
Superior Double Room
2 persons
25 m² 
2 Single beds
Shower
Coffee machine
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Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Sun terrace
  • Solarium
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Relais & Châteaux Heritage Hotel offers a delightful dining experience that highlights local flavors in charming settings. With options ranging from a lovely conservatory-style bar to a rooftop terrace, guests can indulge in treats like oysters and pastries, all while surrounded by elegant decor.
Relais & Chateaux Heritage Hotel Madrid Restaurant photo The photo captures a charming outdoor seating area, likely a patio or terrace, at dusk or early evening. The scene exudes a warm and inviting ambiance, enhanced by soft lighting and lush greenery.

The patio is paved with light-colored stone or tiles
Relais & Chateaux Heritage Hotel Madrid Restaurant photo A table set for a formal dinner
Relais & Chateaux Heritage Hotel Madrid Restaurant photo The photo shows a beautifully set round dining table in an elegant room. The table is covered with a white tablecloth and features numerous place settings, each with a white plate, a blue and white patterned charger plate, silverware, and glassware.

Haroma

Local cuisine
Ambiance
Nestled within a conservatory-style setting, Haroma features teal and white floral fabrics and mirrored walls, creating a tranquil yet stylish atmosphere.
Key Offerings
Guests can unwind with sandwiches, cakes, and pastries, complemented by refreshing glasses of cava. The experience is heightened by the option to enjoy oysters on the secret roof terrace.
Reservation
Recommended
Breakfast is available daily; specific hours vary.

Relais & Chateaux Heritage Hotel Location

Calle De Diego De Leon, 43, Madrid, Spain
Map view
Calle De Diego De Leon, 43, Madrid, Spain
Nearby
Square
Plaza del Marques de Salamanca
590 m
Restaurants
Los Montes de Galicia
1.1 km
46 Calle de Azcona
Bendita Locura Coffee & Dreams
70 m
Calle Principe de Vergara 73
Restaurante Haroma
30 m
Calle de Diego de Leon 43 Restaurante del Hotel Heritage Madrid Hotel
La Ermita del Pintxo
80 m
Calle Principe de Vergara 78
Restaurante Leon
90 m
Calle Diego de Leon 40
Casseroles
150 m
Calle Principe de Vergara 83
Tanteo
130 m
Calle Castello 104
Sana Locura
230 m
Calle General Oraa 49
Sushicatessen
210 m
Calle General Pardinas 91
Explore Madrid
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Santiago Bernabeu Stadium
Santiago Bernabeu Stadium
25 minutes' walk
Home of Real Madrid, this iconic stadium offers guided tours, showcasing its rich history and legendary players.
Prado National Museum
Prado National Museum
30 minutes' walk
One of the world's premier art galleries featuring masterpieces by Velázquez and Goya, with free admission on certain days.
El Retiro Park
El Retiro Park
25 minutes' walk
A beautiful park featuring gardens, a lake, and historical monuments, perfect for picnics or leisurely strolls.
Plaza Mayor
Plaza Mayor
35 minutes' walk
This historic square is surrounded by cafes and shops, hosting vibrant events throughout the year, ideal for people-watching.
Biking at El Retiro Park
25 minutes' walk
Bike rentals are available at El Retiro Park, allowing guests to explore its scenic paths and beautiful landscapes.
Spa Treatments
10 minutes' drive
Relax at nearby spas offering massages and wellness treatments designed for rejuvenation and stress relief.
Tapas Tour on Calle Ponzano
30 minutes' walk
A local culinary experience with diverse tapas options at nearby bars, perfect for families and couples alike.
Los Montes de Galicia
Los Montes de Galicia
14 minutes' walk
This vibrant restaurant offers traditional Spanish dishes with a modern twist, known for its delicious seafood paella.
Bendita Locura Coffee & Dreams
Bendita Locura Coffee & Dreams
1 minute' walk
A cozy café serving specialty coffees and light bites, perfect for a quick breakfast or afternoon pick-me-up.
Restaurante Haroma
Restaurante Haroma
1 minute' walk
An upscale dining venue known for its refined Spanish cuisine, featuring seasonal dishes and an elegant atmosphere.
Teatro de la Abadía
10 minutes' drive
A unique theatre offering a variety of performances, including contemporary plays and cultural events, suitable for all ages.
Jazz Bar Café Central
30 minutes' walk
Famous for its live jazz nights, this vibrant venue provides a relaxed atmosphere, well-suited for music lovers.
Getting around
City Centre
Madrid34 min  ·  2.8 km
Airports
Adolfo Suarez Madrid-Barajas (MAD)29 min  ·  18.7 km
Underground
Nunez de Balboa5 min  ·  400 m
Diego de Leon5 min  ·  400 m
Bus
Bus stop23 min  ·  15.0 km
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 35 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 35 per person per day. 
Pets
Pets are allowed on request.
Languages
Spanish
Number of floors:
7
Number of rooms:
46

Reviews and Ratings

Insights and feedback shared by past guests
Review summary
Based on recent reviews
Powered by AI
Guests often praise the hotel's location in a tranquil and less touristy area of Madrid, enjoying the peaceful surroundings. The breakfast buffet and menu options are generally well-received, although some found the courtesy water in the rooms to be filtered tap water rather than mineral water. Many appreciate the rooftop bar and terrace, while noting that some rooms are on the smaller side, especially regarding storage. the hotel offers a relaxing and enjoyable experience in a great area of Madrid.
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Review score
Based on 497 verified reviews
9.4/10
Perfect
96%
Recommend
Staff
9.7/10
Cleanliness
9.6/10
Value for money
8.9/10
Location
9.1/10
Pros
Exceptional staff
Excellent restaurant
Roof terrace
Elegant furniture
Cons
Horrible food
Patchy service
Canned sauce
Guest reviews
based on 497 reviews
9.4/10
based on 1094 reviews
9.4/10
Logan from Australia
Couple
Junior Suite
4 nights in November 2025
|
Reviewed:February 17, 2026
9.3/10

AN ABSOLUTE GEM in town

friendly staffstellar upgradegreat organizationwonderful gesture
The staff IS super friendly and always ready TO assist! My room had a stellar upgrade, and it looks fine. Cleanliness and organization are great. SO happy about it. The way they prepare the room and give gifts every time is a wonderful gesture. I LOVED it.
The room service is a big NO. I think they need to improve it. The food quality was really poor. They said sorry BUT didn't do anything to fix things.
Rooms
9/10
The room included a comfortable king-size bed and separate seating area. The bathroom featured premium toiletries and fluffy towels. Climate control in the room allowed for personalized temperature settings. SUCH a good touch.
Service
10/10
Staff at the front desk offered efficient check-in and check-out services. Concierge services helped a lot with restaurant reservations and local transportation. Daily housekeeping ensured the room remained tidy and well-stocked. SO NICE.
Location
9/10
The hotel provided convenient access to upscale shopping areas and fine dining. Public transportation stops were within walking distance. How convenient. The area felt safe and quiet, even during peak hours. LOVED THAT.
0 Helpful
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Mark from United Kingdom
Couple
superior double room
3 nights in November 2025
|
Reviewed:December 21, 2025
9.5/10

absolute excellence at this gem

attentive stafffast valettranquil location
i just loved how attentive the staff was! valet service was so fast, i never waited. breakfast had every single thing i wanted from the buffet plus the menu. the location is really tranquil and peaceful.
My room key felt a little old school and heavy, like a gym weight. I had to hand it over every time i left or entered. i prefer digital entry, i think it enhances privacy.
Service
10/10
Every staff member was so kind and helpful. They always had smiles. the concierge made every reservation we asked for. álvaro at the front desk and adria were multi task gentlemen who helped on everything.
Rooms
9/10
the room had soft bedding and pillows that were class. i found the interior design really fine. the bed and mattress were so soft, i slept great. there was also a nice desk in the room.
Location
9/10
The hotel sits in an excellent location of the barrio salamanca. it is near a hotspot, you may say. it's a short walk to the prado museum, around 30 minutes. the bus station is just 5 minutes away. I easily traveled to bilbao.
Dining
10/10
I loved the breakfast. Everything was yummy and the coffee was great. breakfast room service was fast and good. we had the set dinner for 4 with friends, it was excellent. complementary wine was appreciated.
0 Helpful
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Joan from United Kingdom
Family with children
superior double room
3 nights in August 2025
|
Reviewed:September 30, 2025
7/10
comfortable rooms
the staff were ever so helpful! the rooms are very comfortable, i slept well. breakfast was excellent. but the wi-fi was slow.
Room service is a big no. food. they do not even know how to fry fries. Even the basic pasta came with canned sauce with horrible taste. if you do not ask the front desk they will not clean your room and will enter even though you have a red sign on your door and you are still sleeping.
0 Helpful
FAQs
About Relais & Chateaux Heritage Hotel
What are the check-in and check-out times at Relais & Chateaux Heritage Hotel?
Check-in is from 15:00 and check-out is by 12:00.
How far is Relais & Chateaux Heritage Hotel from Adolfo Suarez Madrid-Barajas Airport?
The hotel is located 20 km from Adolfo Suarez Madrid-Barajas Airport.
What dining options are available at Relais & Chateaux Heritage Hotel?
The hotel features an on-site restaurant, Haroma, overseen by chef Mario Sandoval, serving local and Mediterranean cuisine.
What is included in the breakfast at Relais & Chateaux Heritage Hotel?
Every morning, a buffet breakfast with Ibérico ham, smoked trout, premium yogurts, fruit, tortilla omelette, and churros is served.
What amenities are available in the rooms at Relais & Chateaux Heritage Hotel?
Rooms feature free Wi-Fi, flat-screen TV, air conditioning, and luxurious marble bathrooms with high-end toiletries.
What are some nearby attractions to Relais & Chateaux Heritage Hotel?
Nearby attractions include Paseo de la Castellana, the financial district, and numerous high-end boutiques in Salamanca.
Does Relais & Chateaux Heritage Hotel provide airport transportation?
Airport shuttle services are available for a fee.
What services are offered at the spa in Relais & Chateaux Heritage Hotel?
The spa offers massage services and a solarium.
How far is Relais & Chateaux Heritage Hotel from the city center?
The hotel is approximately 4 km from the city center, easily reachable by walking.
What features does the rooftop terrace of Relais & Chateaux Heritage Hotel offer?
The rooftop terrace provides a stylish lounge area for relaxation.
What distinguishes Relais & Chateaux Heritage Hotel?
The hotel combines historical Belle Époque architecture with modern amenities.

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